Fulfillment & Ops
The back office, done right.
We run fulfillment for our own printing business - 40,000+ orders through QuickBooks, S&S Activewear, AS Colour, and our own production system. When we build yours, we're not guessing.
Trusted by teams at
Print + digital work across 15 years. Logos shown reflect parent brand relationships.
Our take
Ops is where brands actually scale or die
Your marketing can be perfect, but if Shopify and the 3PL disagree on stock counts, customers get the "oops, refund" email. That kills brands quietly. We fix ops first, growth second.
Capabilities
What we actually do.
Not a services page bingo card. The real work that ships.
3PL integration
ShipBob, ShipHero, ShipMonk, Easypost, custom warehouses.
Inventory sync
Shopify ↔ 3PL ↔ ERP ↔ supplier APIs. Real-time, deduped, alerted.
Shipping optimization
Rate shopping, zone skipping, carrier diversification, cost per order reporting.
Returns
Loop, Aftership, or custom - reverse logistics workflows.
Ops dashboards
WIP, aging, SLA breach alerts, throughput, labor cost - live.
ERP/supplier APIs
QuickBooks, NetSuite, S&S Activewear, SanMar, AS Colour integrations.
How we work
Four phases. Clear exits.
Nothing theatrical. You'll know every Friday what shipped that week.
Ops Audit
Map your current order-to-cash flow. Identify breakpoints where Shopify, 3PL, and ERP disagree on reality.
Architecture
Target architecture: what's the source of truth, what syncs where, how conflicts resolve, what alerts fire.
Integrate + Reconcile
Build the integrations, reconcile historical data, set up monitoring dashboards with real-time alerts.
Run + Evolve
Runbook + team training. We can stay on retainer or hand off cleanly - your choice.
What you get
Outcomes, not outputs.
The specific things you walk away with - measurable, shippable, yours to keep.
Real-time inventory sync across Shopify + 3PL + ERP
Rate-shopping + zone-skipping carrier optimization
WIP / aging / SLA breach dashboards - live
ERP integrations: QB, NetSuite, supplier APIs
Returns workflows (Loop, Aftership, custom)
Runbook + team training so it doesn't live in our head
Deliverables
What you actually get.
- Ops audit + target architecture
- Integration build
- Inventory sync + reconciliation
- Live dashboards
- Runbook + team training
- Ongoing support option
The work
Fulfillment we've shipped.
Real engagements. Real scope. Click through for the details.
FAQ
Fulfillment & Ops Tech - questions we get.
Do you help us choose a 3PL?+
Yes - we have working relationships with ShipBob, ShipHero, ShipMonk, and several regional providers. Honest pros/cons for each.
Can you build custom ops software?+
Yes - our Command Center dashboard is 40,000 lines of it. We build production, inventory, and customer portal software when off-the-shelf doesn't cut it.
NetSuite?+
Yes. Implementation, integration, data cleanup.
Start a project
Let's talk fulfillment.
Send the context. We'll reply within one business day with an honest read on fit.