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Internal Build - Customer-Facing Portal · 2024–2026
Customers log in once and see everything.
No password resets. No "can you resend the invoice?" calls. No lost artwork files. One link in an email gets them to a portal with every invoice, file, proof, and message in their history.
Visit live site40+ hrs
Saved per month on status emails
1-click
Magic-link auth (no passwords)
100%
Of invoices, artwork, messages
Real-time
Supabase Realtime messaging
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Similar build starts at $25,000+ · 8-14 weeks
Challenge
Customers were emailing the shop constantly: "where's my invoice?", "can you resend the artwork proof?", "is my order ready?". Each question was a human-time tax. A portal that surfaced everything self-service would free the team for actual production work.
Approach
- Supabase Auth with email magic-link OTP - no passwords, no lost logins.
- Dashboard listing all open + completed orders with pizza-tracker style status.
- Invoice viewer with Stripe payment integration - customers pay without calling.
- Artwork library backed by Supabase Storage - every file the shop has produced for this customer, organized.
- Two-way messaging via Supabase Realtime - customer messages shop, shop sees it instantly in Command Center.
- Token-based share links for non-account holders (view an estimate without creating an account).
Results
- Replaced 40+ hours/month of manual status emails from the sales team.
- Customers can view + pay invoices, approve proofs, download artwork, and message the shop without picking up a phone.
- Magic-link login eliminates password reset tickets entirely.
- Sales team gets push notifications the moment a customer responds.